Return Policy

Thank you for choosing DRSTAR as your preferred shopping destination. We appreciate your trust and support. In order to maintain transparency and provide clarity regarding our return policy, we would like to inform you that ALL SALES made on our platform are FINAL and we do not offer refunds. Please take a moment to review the details of our policy outlined below:


1. All Sales Are Final: Once an order is placed and payment is processed, it cannot be canceled or refunded. We encourage our customers to carefully review their orders, including product details, sizes, and quantities, before completing the purchase.


2. Product Quality Assurance: At DRSTAR, we strive to ensure that our products meet the highest quality standards. However, if you receive a defective or damaged item, please contact our customer support team within 48 hours of delivery. We will gladly assist you in resolving the issue by providing a replacement or store credit. Please note that we may require photographic evidence of the damage or defect.


3. Accurate Product Descriptions: We make every effort to provide accurate and detailed product descriptions, including images, specifications, and measurements. However, please be aware that there may be slight variations in color, texture, or size due to factors such as screen settings or manufacturing processes. We cannot accept returns or issue refunds based on such variations.


4. Change of Mind: We understand that personal preferences may change, but we cannot accept returns or issue refunds due to a change of mind or dissatisfaction with the product. We recommend thoroughly researching and considering your purchase before placing an order.


5. Exceptions: In rare cases where a refund may be considered, it will be at the sole discretion of our management team. Such exceptions may include errors on our part, shipping delays beyond reasonable timeframes, or other extenuating circumstances. However, these exceptions do not guarantee a refund, and we reserve the right to determine the appropriate resolution.


We believe in providing excellent customer service and strive to address any concerns or questions you may have. Should you require further assistance or clarification regarding our "All Sales Are Final" and "No Refund" policy, please do not hesitate to contact our dedicated customer support team.


Thank you for choosing DRSTAR. We appreciate your understanding and continued support.


Best regards,